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FAQ

  • Q Is the system of Transmei Smart Home stable? If the network is disconnected, ask Can it still be used normally?

    A  Dear, you can use it. Transmei smart home system uses Tuya /Smartlife APPwhich use ZigBee WiFi and Bluetooth technology to realize self-organizing local area network based on whole-house network coverage.  it is safer, more stable, has lower latency, lower power consumption, and can be connected and connected. Expanding more smart terminals, the industry widely believes that ZigBee technology is more suitable for smart homes.Transmei Smart Home System products can be operated manually even when they are offline, which is exactly the same as the operation of traditional equipment, except that it cannot be controlled by voice or APP.
  • Q Can central air conditioners and air duct machines realize intelligent control?

    A  yes, we have mature solutions for most central air conditioners and duct machines on the market to achieve intelligent control, and other brands of hanging air conditioners can be intelligent when combined with Transmei air conditioner partners. In addition, we can also achieve voice control for other brand TV sets.
  • Q Is it possible to complete the hydropower project or the hard-covered house?

    A The water and electricity is completed, the hard-covered house and the old house can also be easily upgraded to the smart home without changing the line. For example, if you want to achieve lighting control without a reserved zero line, you can use the Transmei single-fire version of the smart switch to achieve smart control. Even if there is no reserved power cord, the intelligent electric curtain can be replaced by Transmei lithium battery version of the motor. It only needs to be charged for 3 hours and can be used for 4-5 months.

  • Q Will the wiring hole be short-circuited if it is connected incorrectly?

    A
    Will the wiring hole be short-circuited if it is connected incorrectly?
    ①neutral wire and live wire version: If the load and the neutral wire are reversed, the power-on indicator light may work normally, but when the relay is turned on, the switch will burn out. In other cases of wrong connection, the wall switch may not work. Please strictly follow the wiring instructions for wiring, or ask a professional electrician for installation! ②Single live wire version: If the load wire of the lamp is mistakenly connected to the L hole and the live wire is mistakenly connected to L1/L2, there will be no short circuit, but it may cause the switch to fail to respond. It can be used after the correct connection is restored. Please strictly follow the wiring instructions for wiring, or ask a professional electrician for installation!
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